Lack of awareness of available products - you can’t find it if you don’t know it exists!
Poor findability - when it take so much effort to find a product that you simply give up!
Poor variety of choice - why should you accept only one brand for the rest of your life?
Poor actual availability - when you finally find the product you want and it is not in stock!
Poor delivery coverage - when your selected product cannot be shipped to your area!
High delivery costs - when the delivery costs as much as the product!
Let's talk about it! How can we make it better for all of us?